Legal

Privacy Policy

Effective June 9, 2026  ·  Last updated June 14, 2026

Flux Open Home builds software that connects directly to the systems you already own. Our apps are designed to be private by default: we do not operate a cloud service that sits between you and your devices, we do not require an account, and we do not collect, track, or sell your personal data.

This Privacy Policy explains how the Flux Open Home applications — including Flux (our Home Assistant dashboard for iPhone, iPad, and Apple TV) and the Flux Controller app — handle information. By using our apps, you agree to this policy.

1. The short version

  • No account required. You connect the app straight to your own Home Assistant.
  • No analytics, no tracking, no advertising. We do not embed third-party trackers or ad SDKs.
  • Nothing leaves your device automatically. Your dashboards, entities, camera feeds, and settings stay on your device and your Home Assistant. The one exception is feedback you deliberately send us through the in-app form (see §6) — that, and only that, goes to a Flux Open Home server.
  • Your credentials stay on your device, stored in the iOS Keychain. This includes any Plex token or NAS sign-in you add.

2. Information we collect

In normal use the app does not collect personal information and sends nothing to Flux Open Home servers. There is no Flux Open Home account. The only time anything is sent to us is when you choose to submit feedback through the in-app form — described in §6, "Feedback you send us." Otherwise:

  • Connection details — the address (URL) of your Home Assistant and your access token are stored locally in the device's encrypted Keychain so the app can connect. They are never transmitted to us.
  • Dashboards & preferences — the layouts, widgets, and settings you create are stored on your device. If you enable Apple iCloud for the app, this configuration may sync across your own devices through your private iCloud account, which is governed by Apple's Privacy Policy. We have no access to it.
  • Device & entity data — entity states, sensor history, camera streams, and similar information are fetched directly from your Home Assistant for display and are not routed through or stored by us.

3. How the app connects

The app communicates with your Home Assistant over the connection you configure — your local network, or a remote connection such as Home Assistant Cloud (Nabu Casa) or your own reverse proxy. That traffic flows between your device and your Home Assistant only. Flux Open Home is not a party to it.

4. Permissions & Apple services the app may use

The app asks for a permission only when you use the feature that needs it, and explains why at the prompt. You can change or revoke any of them at any time in the iOS Settings app.

  • Local Network — to discover and reach your Home Assistant, and to send dashboards to your Apple TV, on your Wi-Fi.
  • Location — for two features you choose to enable: location-based ("geofence") automations, and the optional Apple Weather card. Your location is used on your device and, for weather, passed to Apple's WeatherKit to fetch the forecast — never to Flux Open Home.
  • Camera — to scan the on-screen pairing code when you connect an Apple TV, and, only if you turn it on, to wake a wall-mounted kiosk screen when you walk up. Nothing is recorded, stored, or transmitted. (Live camera feeds shown in the app are streamed from your Home Assistant, not the device camera.)
  • Microphone & Speech Recognition — only when you tap the microphone to add a calendar event by voice. Your speech is transcribed to text so it can become an event; audio is not stored or sent to Flux Open Home.
  • Calendars — if you use the calendar widget, to show your Apple Calendar events alongside your Home Assistant calendars and to add events you create. Calendar data stays on your device and in your Apple/iCloud account.
  • Apple Home (HomeKit) — if you choose to show Apple Home accessories, to read and control them alongside Home Assistant. This stays between your device and Apple Home; Flux Open Home never receives it.
  • Apple Music — if you enable it on the media widget, to play your own Apple Music subscription on the device through Apple's MusicKit. Playback is local; we do not receive your library or listening activity.
  • Notifications (optional) — to deliver alerts you choose to enable. Push delivery, if used, is handled through Apple and/or your Home Assistant's notification service.
  • Photos — only if you choose a screenshot from your library to attach to feedback.

Apple Music, Apple Weather, Apple Home, and Apple Calendar are Apple services; your use of them is also governed by Apple's Privacy Policy. Flux Open Home is not in the path for any of them.

5. Media sources you connect (Home Assistant, Plex, NAS)

The media widget can play from sources you connect. In every case the connection is made directly from your device to that source — Flux Open Home is not in the path and receives none of it.

  • Home Assistant media — your server's media library is browsed and played through your own Home Assistant connection.
  • Plex — if you sign in, the linking step uses Plex's own service (plex.tv) and the resulting access token is stored only in your device's Keychain. Browsing and playback happen directly between your device and your Plex server, governed by Plex's privacy policy. Flux does not receive your Plex library or viewing history.
  • Network storage (NAS) — you can add an SMB file server discovered on your local network. Its address and username are stored on your device and the password in the Keychain; files are read directly from your NAS over your local network and played on your device. Nothing about your NAS or its contents is sent to us.

6. Feedback you send us

Flux includes an optional in-app form for feature requests and bug reports. It is never sent automatically — only when you fill it out and tap Send. When you do, the following is transmitted to a Flux Open Home server and stored so we can read, respond to, and act on it:

  • what you write (your feature request or bug description);
  • a screenshot, only if you choose to attach one;
  • your name and/or email, only if you provide them — you may instead submit anonymously;
  • basic technical context to help us reproduce issues: the app version and build, your device type (e.g. iPhone, iPad, or Apple TV), and OS version;
  • the IP address of the request, recorded in standard server logs.

We use this solely to improve Flux and to follow up with you if you left contact details. We do not sell it, share it for advertising, or use it to build a profile, and if you submit anonymously we have no way to identify you. To request deletion of feedback you've sent, contact us (§11).

7. Third-party services

We do not share your information with third parties, and the app includes no advertising networks or analytics services. If you use Plex, your device connects directly to Plex (plex.tv for sign-in, then your own Plex server), governed by Plex's privacy policy. A NAS you add is reached directly over your local network. Any other external content you add (for example, a camera feed URL or a map tile) is requested directly by your device from the source you specify. The only data that reaches a Flux Open Home server is feedback you choose to submit (§6).

8. Data security

Sensitive values such as your Home Assistant token, Plex token, and NAS password are stored using Apple's Keychain. The only personal data we hold is the feedback you choose to submit (§6); it is stored on our server to let us respond and improve the app, kept no longer than needed, and never sold. Everything else stays on your device and your Home Assistant — there is no broader Flux Open Home database of your activity to be breached. You remain in control of your Home Assistant and its own security.

9. Children's privacy

Our apps are not directed to children under 13 and do not knowingly collect personal information from them.

10. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected here with an updated "Last updated" date. Continued use of the apps after a change constitutes acceptance of the revised policy.

11. Contact us

Questions about this policy or your privacy? Reach us through our Support page or by email at support@fluxopenhome.com.

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